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How it works Why is there no cost to you?

Call us 0330 128 1407

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How we help after an accident

24/7 Accident roadside recovery > Like-for-like replacement vehicle > Fully managed claim > Approved vehicle repairs > Personal injury claims > Learn about our services >

The benefits of our service

The benefits of our services > No excess to pay > Unaffected no claims bonus > Manufacturer-approved parts > Dedicated claims handler >

Get started now

Start your non-fault claim with Auto Claims Assist after a non-fault accident. We handle everything for you, at no cost to you.

Start my claim online Call 0330 128 1407

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You've just had a non-fault accident

What to do after a car accident > What details do I exchange? > Evidence to collect at the scene Who recovers my car at the roadside? > How to check if a car is insured > View all 'just had an accident' resource >

Common questions

Will this affect my insurance? > How do I prove it wasn't my fault? > Do I need to call the police? > What if it was a minor accident? >

We're here for you

Get FREE advice after an accident

Call us on 0330 128 1407

Our UK based team is here 7 days a week

We're here for you

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Understanding non-fault claims

What is a non-fault claim > The non-fault claim process > Claiming against the other driver > View all 'non-fault claims' resource >

Common questions

Do I need to pay my excess? > Will my insurance be affected? > Will I lose my no claims bonus? > Will my insurance go up? > What if my car is written off? >

Get advice from a non-fault expert

Call 0330 128 1407

We can answer any questions you have and explain your rights after a non-fault driver. We can also start your claim over the phone.

Start my claim online

You can start your claim online by submitting the details to our New Claims team. We'll then be in touch to discuss your next steps.

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Understanding Accident Management

What is accident management > Accident management VS your insurer > View all 'accident management' resource >

Industry standards

The CHO > The GTA > Understanding Credit Hire >

Start your non-fault claim

We are a leading accident management company, trusted by thousands of non-fault drivers.

If you have any questions or are ready to start your claim, call us on 0330 128 1407

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Resources

Just had an accident > Understanding non-fault claims > Everything accident management > During your non-fault claim > Driving advice and tips > Insights >

Popular resources

Do I have to pay my excess if I’m not at fault? > Will my insurance go up after non-fault accident? > Do I lose my no claims bonus if I’m not at fault? > What to do after a car accident > What to do when someone hits your parked car > Who is at fault in a rear end accident? > Who is at fault in a side impact accident? >

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Who we are

About Auto Claims Assist > Meet the team > Careers >

Our commitment

CHO member > GTA member > Rated 'Excellent' on Trustpilot > Our charitable work >

Get in touch

Speak to our team if you have any questions or would like to start a non-fault claim with us.

Call 0330 128 1407 Start my claim online

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How it works Why is there no cost to you?

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Had a non-fault accident?

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Call us on 0330 128 1407

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newclaims@autoclaimsassist.co.uk

Atkin Street, Worsley, Manchester, England, M28 3DG

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ⓒ Auto Claims Assist Ltd (ACA) 2026

Auto Claims Assist is a Claims Management Company that is authorised and regulated by the Financial Conduct Authority (FCA) under Firm Reference Number 830899. Our FCA-regulated activity is limited to the referral of clients to our panel of personal injury solicitors. All other services we provide — including vehicle replacement, repair management, and roadside recovery — are not regulated by the FCA.