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The car accident claim process

Repairs are completed and your car is back on the road

Now that your car’s at the repair centre, the repairs can be completed to get your car back on the road.

Your Repairs Get Underway

Once all the parts are ready, our expert technicians get to work fixing your car. They use a variety of techniques to restore your vehicle to the condition it was in before the accident.

Manufacturer approved paints

Quality Repair Comes First

As the accident wasn't your fault, your car deserves the best care to get it back to its pre-accident condition. That's why we insist on using only top-quality materials and genuine parts for your repairs.

BSI Kitemark Accredited Repair

Our BSI Kitemark Accredited Repair Network holds itself to a higher standard than insurer-approved repairers. You can be confident your car is in the best hands.

Manufacturer-Approved Parts

Manufacturer-Approved Parts and Paint

Your car will be repaired exactly how the manufacturer intended, using only new, manufacturer-approved parts and paints. This helps to maintain your vehicle's safety, performance, and longevity. Here's what that means for your car:

  • Safety First: Genuine parts are designed to keep you safe and work properly.
  • Perfect Fit: Manufacturer-approved parts fit perfectly, so your car looks and works like it did before.
  • Performance: Genuine parts help your car run smoothly and efficiently, just like it was designed to.
  • Warranty Protection: Using original parts can help keep your car's warranty valid (Check your warranty terms for details).
  • Peace of Mind: Genuine parts often come with their own warranties, so you can be confident in the quality of the repairs.
Lifetime repair guarantee

Lifetime Guarantee on Repairs

Your vehicle's repairs are backed by our lifetime guarantee on all workmanship, for as long as you own the car. This means you can have peace of mind knowing that, if any issues come up related to the repairs, we'll take care of it.

Quality Checks

Once the repairs are finished, the vehicle undergoes a series of quality checks. This is to ensure that all work has been completed to a high standard and that your vehicle is safe and roadworthy.

Notification of completion
Notification of Completion

We'll inform you as soon as your vehicle is ready. You'll be given all the details about the completed work and any important information you need to know about the repairs.

Request a callback

One of our advisors will call you back. Or, call us now on 0330 128 1407

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