What is a non fault claim?
If you have a car accident, there is a difference between a general claim and a non fault claim.
It’s important that you understand the difference
The non fault claim process.
A non fault claim directly claims against the other driver’s insurance, rather than claiming against a drivers own policy.
Learn about the non fault process
Deciding who to contact is vital.
The first mistake non fault drivers make is calling their own insurance first. A driver’s own insurer initiates the claim against their own policy.
Read about pending claims
Non fault policy excess
An insurer will request payment of policy excess. This isn’t a non fault claim and can be avoided with an Accident Management Company.
Understand the non fault excess
Non Fault Affects to a policy
A general claim will affect a driver’s own insurance, whereas a non fault claim will not affect a driver’s own insurance policy when initiated.
Learn how to protect your policy
A replacement vehicle
A general claim will provide a basic courtesy car, whereas a non fault claim should provide a comparable replacement, at no cost.
Read about a comparable replacement vehicle
Avoid the stress of a claim
A non fault claim will focus on keeping inconvenience to a minimum. This includes no stress of managing the non fault claim.
Understand claims management
How we help
If you're still uncertain about what is a non fault claim, Auto Claims Assist are the one-stop-shop professional non-fault claims solution. No cost to you. Protect your policy. Dedicated claims manager.
Learn about Accident Management
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