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Revolutionising Accident
Management Services.

Effortless. Seamless. Unparalleled.

Revolutionising Accident Management Services

Let Our Experts Navigate Your Accident For You.

From the moment of impact to case closure, your dedicated claims handler will expertly manage your no-fault accident claim.

Call our new claims team on 0330 128 1407 Or start your claim now >

Trusted Accident Management Company, UK
Our Accident Claims Experts

What Are Accident
Management Services?

From our 7 days a week claim support and instant claim reporting, to arranging a replacement vehicle and your vehicle repairs, we cover every aspect of your no-fault accident claim. A dedicated claims handler will be your single point of contact, guiding you through the complexities of insurance protocols and legal requirements. We handle the nitty-gritty, leaving you free to focus on your recovery and well-being. It’s not just about managing an accident; it’s about redefining what support looks like at a critical time. All at no cost to you.

What’s included in the service?

Our comprehensive suite of services are designed to manage all aspects of post-accident logistics. Our team of experts work around the clock to ensure a seamless process, enabling you to focus on what’s most important: Your well-being.

Accident Recovery
Roadside Accident

Speedy recovery after the accident to secure your vehicle and keep you safe.

Dedicated Claims Handler
Dedicated Claims

An experienced non-fault claims handling expert dedicated to your case.

Claim Initiation and Management
Claim Initiation and Management.

We do everything from the initiation of your claim to getting you back on the road.

Temporary Vehicle Replacement
Temporary Vehicle

You’ll receive a comparable replacement vehicle for the entire duration yours is off the road.

Vehicle Accident Repair
Vehicle Accident

Our nationwide accident repair centre network are all BSI Kitemark Accredited.

Claiming For Personal Injury
Claiming For
Personal Injury.

We will refer you to our panel of specialist personal injury solicitors.

How much does it cost?

If you were not at fault in the accident, there are no costs to you for accident management services. The objective of accident management services are to indemnify the non-fault driver, restoring them to the position they were in prior to the accident, without incurring additional financial burden. The costs of your accident recovery, temporary comparable vehicle replacement and accident repair are covered by a credit hire agreement, which is then recuperated from the other driver’s insurance policy via a non-fault claim.

The at-fault party’s insurance is responsible for covering these costs as a part of their liability coverage, relieving the non-fault driver of financial responsibility for managing the repercussions of an accident they did not cause.

The Benefits Of Accident Management Services.

Choosing accident management services after a non-fault accident is an unquestionable decision, given the benefits that they provide at no cost to the non-fault driver.

You’ll avoid paying your insurance excess.


Your no claims bonus won’t be affected.


Manufacturer approved parts and paint.


Your claim is managed for you by experts.


We are regulated by the FCA.


We’re rated excellent on TrustPilot.


Accident Management Services Benefits

You’ll avoid paying your insurance excess.

One of the standout advantages of utilising our Accident Management Services after a non-fault accident is that you won’t have to pay your insurance excess. Normally, after an accident, if you were to phone your own insurance company first and make the claim via them, you’d be required to pay an excess fee as part of the claims process. This is the case even if the accident wasn’t your fault.

Being made to make your excess payment, when it wasn’t your fault, could put an unexpected dent in your finances. Why should you have to pay anything if someone else has caused an accident that has affected you?

This injustice within the accident market is why accident management services were introduced – to ensure a driver doesn’t experience the negative impact of the claims process after a non-fault accident.

With our accident management services, we don’t claim against your own insurance policy – something that your insurers force you to do. Instead, we initiate the claim directly against the at fault driver’s insurance policy. All costs are claimed back from their insurance company.

This eliminates the financial stress often associated with post-accident procedures.


Your no claims bonus won’t be affected.

Another significant benefit of using our Accident Management Services is the protection of your no-claims bonus.

Typically, filing a claim with your insurance company after an accident can jeopardise your accumulated no-claims bonus, resulting in higher insurance premiums in the future. This can happen even if the accident was not your fault.

By utilising our services, your non-fault accident claim is processed against the at-fault driver’s insurance and policy. We work diligently to recover all costs from the at-fault party’s insurance, effectively bypassing the need for you to claim on your own insurance. This ensures that your no-claims bonus remains intact, preserving the financial benefits you’ve earned through careful driving.


Manufacturer approved parts and paint.

Quality assurance is a cornerstone of our Accident Management Services, which is why our repair network exclusively consists of BSI Kitemark Accredited accident repair centres.

This accreditation ensures the highest standards of repair quality and safety. As part of this commitment, we guarantee the use of new, manufacturer-approved parts and paint when your vehicle undergoes repair.

In contrast, it’s worth noting that some insurance companies have been known to not uphold the same stringent criteria.

It’s not uncommon for them to use less expensive alternatives, such as aftermarket or even salvaged parts, which are unlikely to meet your vehicle’s original specifications. This can compromise both the value and the structural integrity of your vehicle.

Our guidelines work to restore your vehicle to its pre-accident condition using materials that meet or exceed original specifications. This not only maintains the integrity and value of your vehicle but also ensures that any existing warranties remain unaffected. Your peace of mind is our priority, and that begins with the highest quality of accident repair work.


Your claim is managed for you by experts.

Navigating the complexities of an insurance claim post-accident can be daunting, especially when you’re trying to recover physically and emotionally.

That’s where our dedicated claims handlers at Auto Claims Assist step in.

We not only manage your claim from start to finish, but we also fight for liability on your behalf. This includes coordinating with insurance companies, repair centres, and other relevant parties. Specialised non-fault accident expertise ensures that your claim is processed quickly and efficiently, with the best possible outcome for you.

You’ll receive a dedicated claims manager who will keep you informed every step of the way. This removes the burden of paperwork, phone calls, and decision-making from your shoulders.

The convenience of having a knowledgeable advocate to handle these details can make a significant difference in your post-accident experience.


We are regulated by the FCA.

When it comes to managing your accident claim, you want to know you’re in safe hands.

We are regulated by the Financial Conduct Authority (FCA), a hallmark of credibility and accountability in the financial services sector.

Trust is a crucial element when choosing a service to manage the complexities of an accident claim, and our accreditation offers just that.

This oversight ensures that we adhere to strict ethical standards and operational guidelines, instilling confidence that you are dealing with a reputable and trustworthy provider.

We’re committed to handling your claim professionally and transparently, all while keeping your personal information secure.

From transparent communication to secure handling of your personal information, our FCA regulation means you can rest assured that your claim is being managed with the utmost professionalism and integrity. This added layer of regulatory oversight guarantees that we are held to the highest standards of conduct, allowing you to focus on your recovery with peace of mind.


We’re rated excellent on TrustPilot.

When you’re choosing who to trust with something as important as your post-accident care, other people’s experiences can be a big help. That’s why we’re proud to say we’ve earned an “Excellent” rating on TrustPilot.

These reviews aren’t just stars on a page; they’re real stories from people just like you who we’ve helped through tough times. We think our high rating speaks volumes about our commitment to delivering top-notch service from start to finish.

With so many satisfied customers backing us up, you can feel confident that you’re making the right choice for hassle-free accident management.

This isn’t just a pat on the back for us; it’s a direct benefit to you. Reviews from real customers offer genuine insights into the quality of our services, helping you make an informed decision with confidence.

Take the next step.

Speak to a claims advisor to start
your non-fault claim journey.

Speak to our new claims advisors

Speak to our new claims advisors first.

Call us on 0330 128 1407.

We’re open 7 days a week.

Start your non fault claim

Start your non fault claim online now.

Fill out our non-fault claim form.

A claims advisor will call you back.