It’s incredibly unlucky to be involved in any accident.
When it’s one that isn’t your fault, it can be challenging to handle. Being able to think clearly about what you need to do next is essential, and that is not always easy. As long as the accident was not your fault, you are able to claim compensation for any injuries incurred as a result of the same.
Call the emergency services and make sure that everyone in the incident is safe and secure. Stay dry, stay warm, stay safe.
Straight after the incident, make notes. Make sure you collect driver details and make a detailed version of events (as best as possible).
Contact Auto Claims Assist immediately. We can take care of it from there! We will make sure you have a replacement vehicle and anything else you need.
What if I am involved in a non-fault car accident?
There are a few things that you can do immediately after an accident to prove your innocence in a non-fault accident.
Make a note of all the vehicles involved in the accident, including the driver’s details, number plate and insurance details – if possible.
Take photos with your phone so you have exact details of the scene, including images of the third party vehicle showing the damage incurred as a result of the accident.
Speak to anyone who may have witnessed the accident and get their details, so that they can attest to the fact that you were not at fault.
Head to the hospital so that your injuries can be adequately treated and documented officially. Some injuries are superficial at first glance but have long-term effects, and the hospital can consider this and note it down if that is the case. You could need that information later in the accident claims process.
Contact Auto Claims Assist, - Road traffic accident claims specialist – and we will deal with everything on your behalf.
Did you know?
Using your own insurer could leave you worse off after a non-fault accident.
Making a claim can lead to increased premiums.
By law you have the right to choose how you claim. If you make a claim on your insurance, your claim will be classed as open until all the costs have been recovered by your insurer. It could take at least 12 months for your insurer to recover all their losses. Your premium may increase anywhere between 20% to 50% regardless of whether it’s fault or non-fault, as you are seen as higher risk. In addition this could have an effect on your future policies for the next 5 years because when renewing insurers ask for your claims history over this period. (Source RAC).
Claims management is a crucial part of the claims process after a car accident and can be complex. It involves analysing the damages, assessing claims for payment, negotiating settlements and managing payments to claimants.
With Auto Claims Assist
After a non-fault accident.
Having a dedicated claims manager from Auto Claims Assist is at no cost to non-fault drivers.
Your claims manager will help to:
- Investigate the accident circumstances
- Validate evidence & advise on liability
- Review and process documentation
- Efficiently carry out your full claim
- Develop your strategy & handle communication
- Keep you informed and up to date
Using extensive experience and expertise, your claims manager will handle your claim from start-to-finish, fairly and promptly.
An independent, trusted expert on your side.
We are your first, most beneficial point of contact after an accident that wasn’t your fault.
As a start-to-finish accident solution, we can assist our customers immediately after the incident with roadside recovery.
We specialise in providing you with a comparable vehicle replacement, so you’re not left without.
Your dedicated claims manager will begin, process and finalise your claim - claiming all costs and losses from the other driver’s insurance policy.
As a result, the accident claim and service benefits are at no cost to you, while the process is stress-free and professionally managed for you.