My car has been written off and it was not my fault.
A car accident is everyone’s worst nightmare. Given that the accident wasn’t your fault, it feels even more frustrating. But realising that your vehicle is potentially a write-off makes this situation devastating.
You’re annoyed, exhausted and now trying to decide how best to navigate this situation, so that you aren’t left worse off. Here, we’ll guide you on how to reclaim control by initiating a non-fault claim, providing peace of mind during this stressful time.
Car written off not my fault... |
What can I find on this page?
This page provides a detailed step-by-step journey through various scenarios that happen after your car has been written off and it wasn’t your fault.
Easily navigate through this page to the information that’s relevant for you and your current situation, below. Then, follow the steps onwards for the most beneficial non fault claim process.
Who we are
Auto Claims Assist are committed to helping drivers when their car has been written off and it was not their fault.
We are an independent, trusted, award-winning Accident Management Company, specialising in non fault claims management.
All of our services are at no cost to non-fault drivers.
Understanding my situation and my next steps after a write off.
I’m at the roadside after the accident
You’ve just had the accident and it wasn’t your fault. Your car appears to be a write-off and you’re stuck roadside. You need accident recovery but you aren’t sure what to do.
I’ve not yet contacted my own insurer
It’s after the accident and you’re searching online for things like “car written off not my fault”. You’re trying to understand your next best steps, but haven’t contacted your own insurer. You’re in the right place. Your next steps are crucial.
I’ve already contacted my own insurer
Many people reach out to us at this point, as they quickly realise that contacting their own insurance is not the most beneficial option for them. Understand what to do next.
My claim has started with my insurer
You may have already started a claim with your own insurer, and now realise that this wasn’t the best idea. You want a better solution. We can provide clarity.
I have not yet contacted my insurance company.
As a non-fault driver, not contacting your insurance at this point is beneficial to you.
A lot of driver’s have the misconception that phoning your own insurance company, after a non-fault accident, is the standard thing to do.
However, it is not. By contacting your own insurance company, you essentially initiate a claim against your own policy, rather than that of the driver’s who was at fault.
This put’s your own policy at risk from multiple factors.Read More +
I am at the roadside.
At Auto Claims Assist, we provide roadside recovery at no cost to non-fault drivers. Learn about roadside recovery after an accident that wasn’t your fault, safety at the roadside and evidence to collect for a successful non-fault claim with us.
I am not at the roadside anymore.
Reconvening after the accident, to process what has happened and how to move forward, is a sensible option. Like many people, you may be searching online for information to decide on your best option. Discover the process from here, learn all about written off vehicles and feel confident in initiating your non fault claim successfully.
I have contacted my insurer.
After an accident, calling your own insurance is typically a knee-jerk reaction that lot’s of drivers do. If you’ve contacted your own insurance, you can still use an accident management company at this point, providing that your claim isn’t in progress. You’ve likely searched Car written off not my fault with the intention of understanding your situation. We can provide the clarity that you need.
I have not started my claim.
Before initiating a claim with your insurer, ensure you have a full understanding of the options that are available to you. You should choose the route that is most beneficial to you. Plan your next steps with a full understanding.
I have started my claim.
If you have already started your claim, you may still have other options at the stage, depending on where you’re up to in the claim. If your vehicle has been taken by your insurer and you’re already in a courtesy car, use this section to answer any questions you might now have.
Start my claim with Auto Claims Assist.
Get your claim started by requesting a callback with our new claim team.
Fill in the below form and one of our advisors will call you back as soon as possible. Alternativly, call us on 0330 128 1407 to speak to us during working hours.