Please note: We do not cold call. If you've had a cold call, click here for more information.

The car accident claim process

Assessing Liability

We review the accident details

In order for us to process a non-fault claim on your behalf, we must ensure that the circumstances and evidence support your non-fault claim. An in-depth, expert review of the accident details by our team ensures that no stone is left unturned.

We review the accident details

Once we have determined liability

The result of our review will provide a clear route and strategy for your non fault claim.

If we’re unable to determine liability

If we can’t determine non-fault liability, we may ask you to gather more information and evidence, if possible. However, to process a non-fault claim, we must demonstrate non-fault liability to the other driver’s insurance company.

If you have any questions about liability, call us now on 0330 128 1407. One of our New Claims team will be able to provide information and insight into non-fault liability. You can also start your claim online now

Request a callback

One of our advisors will call you back. Or, call us now on 0330 128 1407

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