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The car accident claim process

Keep Using Your Hire Car for 7 More Days While You Source A New Car

Once you've received your settlement, you won't be left without a car. We provide you with the temporary hire car for another 7 days while you search for your new car.

You Won't Be Left Without a Car

Replacing your car involves more than just a settlement, and finding the perfect replacement doesn't happen overnight. You'll still need transportation while you search for your new vehicle. Right from the start, and throughout the claims process, a hire car is provided to ensure you're never without a vehicle. As an added benefit of claiming with us, we extend this service for an additional 7 days after your claim is settled. This provides you with the breathing room you need to find and secure your new car.

Won't be left without

Your Convenience is Our Priority

As an accident management company, our objective is to remove the inconvenience of a non-fault accident. This includes being without a vehicle. We want to make this transition as easy as possible for you. You won't have to worry about being without a car while you search for your new one.

How It Works

  1. Settlement Payment: Once the at-fault insurer pays your settlement, we'll let you know and you’ll receive the funds to purchase your new vehicle.
  2. 7-Day Extension: You can continue using the hire car for another 7 days, at no cost to you.
  3. Collection of the Hire Car: At the end of the 7 days, a member of our fleet team will organise the collection of the hire car from you.
Focus on finding a car

Focus on Finding Your Perfect Car

No need to worry about getting around. Instead, you’ll be able to use this time to browse dealerships, explore online options, and find the car that meets your needs and budget. We're here to support you throughout the process, so feel free to ask us any questions you have.

Same Quality, No Compromise

The hire car you continue to use will be the same comparable replacement vehicle we provided during your claim. Not only will you avoid being without transport, but this means you also won't have to settle for a lesser courtesy vehicle while you search for your new one. You'll enjoy the same comfort, convenience, and peace of mind.

Request a callback

One of our advisors will call you back. Or, call us now on 0330 128 1407

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