Please note: We do not cold call. If you've had a cold call, click here for more information.

The car accident claim process

The repairer will collect your vehicle from where it is

If we didn’t recovery your car after the accident, we’ll collect the vehicle when it’s time for repair.

Your dedicated claims handler will organise the collection and inform you on the schedule.

If we did recovery your car, it’s likely that we’ve stored your vehicle in our secure accident storage facilities. In which case, we’ll organise the collection of the vehicle from our storage facilities.

Careful Handling

The technicians handling your vehicle ensure that your vehicle is handled and transported carefully and safely. It’s important that your car isn't damaged further.

Careful handing

Easy Transition

We want to make the process of getting your car repaired as simple and stress-free as possible. We'll take care of all the arrangements to get your vehicle to the repair centre and ready for work.

Clear Communication

We'll keep you updated along the way. You'll know when your vehicle is being picked up and when it arrives at the repair centre.

Request a callback

One of our advisors will call you back. Or, call us now on 0330 128 1407

    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.