Expert Accident Repair Through Our BSI Kitemark Network

No, when you use our accident repair service, your vehicle’s warranty will not be affected. We only use manufacturer-approved parts and paint, and our repair centres adhere to the highest industry standards, ensuring that your warranty remains intact.

However, this may not be the case with ‘insurer-approved repairs.’ If you claim with your own insurance company after an accident, your vehicle’s warranty could be compromised. This is because ‘insurer-approved repairs’ are not guaranteed to use manufacturer-approved parts and paints during the repair process.

This is yet another reason to choose Auto Claims Assist for your vehicle’s repair after a non-fault accident.

The duration of the repairs depends on the extent of the damage to your vehicle. However, our large network of repair centres allows us to work efficiently, minimising delays and ensuring that your vehicle is back on the road as quickly as possible. Your dedicated claims handler will keep you updated throughout the process.

Yes, as part of our accident management service, we provide a comparable replacement vehicle while your car is being repaired. This ensures that you can continue with your daily routine without interruption.

We use only new, manufacturer-approved parts and paint in all repairs. This ensures that your vehicle’s quality, performance, and safety are fully restored to its pre-accident condition.

No, there is no cost to you for accident repair with Auto Claims Assist. All repair costs are claimed directly from the at-fault driver’s insurance, so you won’t be left with any financial burden.

We use our extensive network of over 400+ BSI Kitemark accredited repair centres, ensuring your vehicle is repaired by a trusted and qualified professional. While we typically select the most suitable centre based on your location and the nature of the repairs, you can discuss your preferences with your dedicated claims handler. Although we cannot guarantee the use of a specific repair centre of your choice, you can rest assured that throughout the accident management process, your interests remain our number one priority.

When you start your insurance claim with us, you are assigned with a dedicated claims handler. Your dedicated claims handler will provide regular updates on the status of your vehicle’s repair. You’ll be informed at key stages of the process, ensuring you’re always in the loop.

We strive for complete customer satisfaction. If you at any point have any concerns about the quality of the repair, please inform your dedicated claims handler immediately. We’ll work with the repair centre to address any issues and ensure the repair meets the highest standards.