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Unroadworthy Total Loss: Your guide to making a claim and receiving a fair settlement

In some unfortunate accidents, the damage sustained may render your vehicle unrepairable or uneconomical to repair. If the vehicle is unroadworthy, this results in an "unroadworthy total loss.”

Unsafe to repair: The severity of the damage has rendered the vehicle unsafe and incapable of being restored to a roadworthy condition under UK regulations.

Uneconomical to repair: This means the cost of repairs would exceed the vehicle's pre-accident value.

In both of these cases, insurers pay out a settlement for the amount equivalent to the vehicle’s pre-accident valuation.

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We’re here from start-to-finish

This situation can be disheartening. We're here to guide you through the process, managing everything for you from start-to-finish. We’re also independent to the insurance companies and on your side, so we ensure you receive a fair total loss settlement figure.

This process includes:

• Providing you with a comparable replacement vehicle
• Assigning you a dedicated claims handler
• Fighting for your liability
• Instructing a trusted engineer for the pre-accident valuation
• Creation of the engineers report
• Requesting the settlement from third-party insurer
• Use of the replacement car while you purchase your new car
• Additional support to get you back on the road

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There’s no cost to you

All costs are covered by the at-fault driver's insurance company.

You don’t have to worry about any upfront costs or hidden charges. We'll even cover the cost of your comparable replacement hire car, and any other reasonable expenses incurred as a result of the accident, until we claim back all costs from the third-party insurer.

Our priority is to get you back on the road as quickly and conveniently as possible, without any financial burden on your part.

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