Say Hello To Our Accident Experts | Auto Claims Assist Ltd

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    Meet our team

    Founded in 2009, our non-fault experts have over 30 years of experience in the complexities of accident management.

    Leadership

    With decades of experience, our leadership team provides the strategic vision to ensure our service delivers the best possible outcome on your behalf.

    Chris Brennan Chris Brennan
    Chris Brennan | Auto Claims Assist

    Chris Brennan

    CEO

    Holly Moorcroft Holly Moorcroft
    Holly Moorcroft - Head of Recoveries

    Holly Moorcroft

    Head of Recoveries

    Ian Budsworth Ian Budsworth
    Ian Budsworth - Managing Director

    Ian Budsworth

    Managing Director

    Simon Parry Simon Parry
    Simon Parry - Fleet Manager

    Simon Parry

    Fleet Manager

    David Reid David Reid
    David Reid - Operations Manager

    David Reid

    Operations Manager

    Claims Operations

    As your dedicated point of contact, our claims operations team manages every step of the process, handling all communications to make your claim clear, simple, and stress-free.

    Carol Archbold Carol Archbold
    Carol Archbold - Call Quality Assurance Auditor

    Carol Archbold

    Call Quality Assurance Auditor

    Craig Jones Craig Jones
    Craig Jones - Repairable Manager

    Craig Jones

    Repairable manager

    James Ollerhead James Ollerhead
    James Ollerhead - New Business Advisor

    James Ollerhead

    New Business Advisor

    Josh Brennan Josh Brennan
    Josh Brennan - New Business Advisor

    Josh Brennan

    New Business Advisor

    Kelly Davies Kelly Davies
    Kelly Davies - New Business Advisor

    Kelly Davies

    New Business Advisor

    Rebecca Waterhouse Rebecca Waterhouse
    Rebecca Waterhouse - New Business Advisor

    Rebecca Waterhouse

    New Business Advisor

    Ron Parker Ron Parker
    Ron Parker - Total Loss Handler

    Ron Parker

    Total Loss Handler

    Shardane Monaghan Shardane Monaghan
    Shardane Monaghan - Total Loss Manager

    Shardane Monaghan

    Total Loss Manager

    Taya Farnworth Taya Farnworth
    Taya Farnworth - Engineering Handler

    Taya Farnworth

    Engineering handler

    Repair & Fleet Management

    This team manages all the logistics of your claim, providing a comparable replacement vehicle and arranging high-quality, approved repairs to get you back on the road.

    Abbie Parkinson Abbie Parkinson
    Abbie Parkinson - Repair Handler

    Abbie Parkinson

    Repair Handler

    Mark Gaskell Mark Gaskell
    Mark Gaskell - Driver

    Mark Gaskell

    Driver

    Mark Welsh Mark Welsh
    ACA Staff - Male - Placeholder

    Mark Welsh

    Driver

    Millie Brice Millie Brice
    Millie Brice - Fleet Handler

    Millie Brice

    Fleet Handler

    Richard Brennan Richard Brennan
    Richard Brennan - Vehicle Delivery Driver

    Richard Brennan

    Vehicle Delivery Driver

    Robert Monaghan Robert Monaghan
    Robert Monaghan - Fleet Handler

    Robert Monaghan

    Fleet Handler

    Recoveries & Litigation

    Our recoveries & litigation team engages directly with the at-fault driver's insurer, securing liability and recovering all costs.

    Ben Mitchelson Ben Mitchelson
    Ben Mitchelson - Recoveries Negotiator

    Ben Mitchelson

    Recoveries Negotiator

    Ian Dickinson Ian Dickinson
    Ian Dickinson - Recoveries Negotiator

    Ian Dickinson

    Recoveries Negotiator

    Katie Aaron Katie Aaron
    Katie Aaron - GTA Recoveries Manager

    Katie Aaron

    GTA Recoveries Manager

    Leigh Wilson Leigh Wilson
    Leigh Wilson - Recoveries Negotiator

    Leigh Wilson

    Recoveries Negotiator

    Roma Hackett Roma Hackett
    Roma Hackett - Recoveries Negotiator

    Roma Hackett

    Recoveries Negotiator

    Sophie Fox Sophie Fox
    Sophie Fox - Recoveries Negotiator

    Sophie Fox

    Recoveries Negotiator

    Business Support

    Our business support team is the backbone of the company, ensuring our frontline teams have the tools and resources needed to deliver a seamless and efficient service.

    Alexander Nwachukwu Alexander Nwachukwu
    Alexander Nwachukwu - HR

    Alexander Nwachukwu

    HR

    David Taylor David Taylor
    David Taylor - Accounts Manager

    David Taylor

    Accounts Manager

    Elle Brennan Elle Brennan
    Elle Brennan - Accounts Administrator

    Elle Brennan

    Accounts Administrator

    Jess Kirkbride Jess Kirkbride
    Jess Kirkbride - Trainer / Auditor

    Jess Kirkbride

    Trainer / Auditor

    Lisa Nathaniel Lisa Nathaniel
    ACA Staff - Female - Placeholder

    Lisa Nathaniel

    Auditor

    Mark Andrews Mark Andrews
    Mark Andrews - IT Manager

    Mark Andrews

    IT Manager

    Michaela Parry Michaela Parry
    Michaela Parry - HR Manager

    Michaela Parry

    HR Manager

    Nichola Brooks Nichola Brooks
    Nichola Brooks - HR Administrator

    Nichola Brooks

    HR Administrator