Non-fault motorbike accident claims

Your motorbike accident support partner

The most beneficial claim option for bikers:

• No policy excess to pay. Read more >
• Your No Claims Bonus is protected. Read more >
• You’re never left without a motorbike or car to use.
• Your bike is stored securely and protected while off the road.
• Your motorbike is repaired using only NEW Manufacturer-Approved Parts and Paint.

24/7 motorbike rescue & recovery

• The risks of riding it home. Even a slow drop can cause hidden damage. If your bike is unroadworthy, riding it can be dangerous and illegal. We often advise to let our recovery team pick it up.
• Here when you need us. Whether you ride a superbike on a Sunday afternoon or deliver food during the morning rush hour, our recovery team is available 7 days a week, 24 hours a day.
• Nationwide Recovery. Our recovery network has a large fleet of flatbed recovery trucks that operate throughout the UK. They’re equipped with wheel chocks, skates, and soft straps to protect your bike's frame and panels.
• Secure storage. We take your bike to our safe, weather-proof, and CCTV-monitored storage facility. Keeping it completely protected while it’s off the road.

Protecting you from unfair blame

• The "I didn't see you" excuse. Drivers are often on autopilot, scanning junctions only for cars and vans. Because a motorbike is a much smaller shape they didn’t expect to see, they can look right through you. When they finally do notice you, they assume you must have 'appeared out of nowhere' at high speed. What starts as a simple "Sorry mate, I didn't see you" quickly turns into their insurer unfairly trying to blame you for speeding. We use the facts to stop this from happening, and to prove who was at fault.
• Stopping the blame for filtering. Making progress through traffic is one of the benefits of riding a motorbike. Doing it safely is completely legal. If a driver suddenly pulls out of a queue without checking their mirrors and hits you, they are at fault for the accident. We stop them from overlooking the fact that the driver didn't check before manoeuvring, rather than letting them default the blame to you for filtering.
• The "panic stop" crash. Standard insurance logic usually assumes that if you hit a vehicle from behind, it is your fault. But bikes are different. If a car pulls out of a junction directly into your path, panics, and stops dead, they take away your stopping distance. When you inevitably hit the back of them, they might try to claim you were following too closely. We use the facts to prove they pulled out illegally and caused the unavoidable crash.
• Using the Highway Code. Specific rules (like Highway Code Rules 204 and 211) legally require that drivers must look out for bikers at junctions.

Keeping you moving with a replacement vehicle

• A like-for-like replacement bike. We follow the recognised industry agreement, known as The GTA, to ensure your replacement bike matches your own in size, spec, and style. Jumping onto a completely different motorbike can be a genuine safety risk. Different types of bike have unique power delivery, balance, and low-speed manoeuvrability. We keep you on a bike you are familiar with.
• A replacement car instead. If you are injured or shaken up, we can provide a standard everyday car instead to keep you mobile. (Just note: the rules mean we cannot provide high-end sports cars, even if your bike is powerful).
• The 7-day rule. If your motorbike is written off, you continue using the replacement bike or car for 7 days after receiving your settlement payout. This gives you time to buy your next bike before we collect the replacement from you.
• Replacement helmet upfront: You can’t ride the replacement bike legally without a helmet if it was also damaged in the accident. We can organise and cover the cost of a brand-new, safe replacement helmet when we deliver the replacement bike, so there are no delays in getting you mobile again, quickly.

Expert repairs and safety checks

• Car-only garages shouldn't fix motorbikes. We exclusively use dedicated motorcycle accident repair centres. This means your bike is only ever inspected, stripped down, and rebuilt by true bike specialists who know exactly what they are looking for.
• Deep structural checks. A crash can easily cause invisible damage. Our mechanics use special UV dyes to highlight tiny hairline cracks in the metal, and precise laser measurements to guarantee your frame is perfectly straight before it goes back on the road.
• Genuine manufacturer-approved parts. We only use official, manufacturer-approved parts and exact colour-matched paint to restore your bike to exactly how it was before the crash. To give you total peace of mind, all new parts come with a lifetime warranty.

Motorbike write-offs and fair payouts

• Receiving a fair payout. Insurers have been known to offer settlements less than a vehicle’s worth before the accident. We use professional, industry leading valuation software (Percayso) to provide an accurate pre-accident market valuation (PAV), so you aren’t left in a financially worse position than you were before the accident.
• Outstanding finance. If your bike is on finance and currently worth less than what you still owe, getting an accurate valuation and settlement helps to keep that remaining gap as small as possible.
• Keeping your parts after a write-off. If your bike has severe structural damage and is written off, it legally cannot go back on the road and the frame must be destroyed. However, we can guide you through the salvage rules if you want to buy the bike back from the insurer to keep the engine or your custom parts.

Replacing damaged helmets & gear

• The "one drop" rule. If your helmet takes an impact during a crash, its internal structure can be compromised. It’s important that its replaced, even if it looks perfectly fine on the outside. We recover this cost for you.
• Gear replacement. Bike clothing is expensive because it’s designed to protect you. We claim back the costs for your damaged leathers, armoured clothing, boots, riding gloves and more if your gear is damaged in the incident.
• Claiming for tech. We also claim for damaged extras, such as hard luggage panniers, action cameras, or Bluetooth intercom systems attached to your helmet.

No-win, no-fee motorbike injury claims

• Specialist motorbike personal injury solicitors. We work with legal experts who understand the reality of motorbike injuries, whether you are dealing with soft tissue damage or facing a long road to recovery. They handle the entire legal process for you, so you won’t need to worry about a thing.
• Your physical and financial losses. We help you claim for the physical injuries, the emotional stress, and any financial losses if you have to take time off work to heal.
• Riders are vulnerable road users: You might not know this, but the law treats bikers differently to car drivers - Recent laws put limits on how much car drivers can claim for injuries like soft-tissue damage. However, because motorbikes are much more exposed, you’re classed as "Vulnerable", and these injury caps do not apply. Your compensation actually reflects the impact a crash has on your life. Source >
• No Win, No fee - no financial risk: The last thing you need right now is to worry about legal bills and risk. "No-Win, No-Fee" means there is no cost to you, even if your claim is not successful. You will not face a surprise bill from our panel of solicitors.