Non-fault BMW Accident Claim

Last updated on November 3, 2025

Providing that the BMW accident was not your fault, we help with ensuring that your vehicle is repaired using manufacturer-approved parts. This helps to hold as much value as possible after an Accident.

People buy BMWs because they are looking for a vehicle that combines luxury, performance, and reliability. BMWs are known for their stylish designs, powerful engines, and cutting-edge technology, which makes them a popular choice among car buyers.

BMW accidents are some of the most common accidents on the road. If you’ve had an accident in your BMW, it’s important to be aware that an accident can seriously impact the value of your vehicle.

The resale value of BMW cars can be typically higher than that of other makes and models. This is a reason why many drivers choose to purchase a BMW over other car brands.

In addition to lost value, you may be stuck without your BMW while it is off the road and being repaired. As a driver of a luxury BMW, it’s not fair that you are forced to go without the specification of the vehicle that you have worked hard for after an accident that wasn’t your fault.

BMW Accident Support

BMW is a German multinational corporation which produces luxury vehicles and motorcycles. The company was founded in 1916 as a manufacturer of aircraft engines, which it produced from 1917 until 1918 and again from 1933 to 1945.

Some benefits of owning a BMW include the following:

The resale value of BMW’s is typically higher than that of other makes and models.
BMW’s are known for their luxury features and performance, providing drivers with a top-of-the-line driving experience.
BMW’s are some of the most technologically advanced on the market, with features like electric car charging and semi-autonomous driving modes.
BMW’s are built to last.
Finally, when purchasing a BMW, the level of customer experience that you receive is often second-to-none.

As a BMW owner, you expect this level of service across all aspects of your vehicle experience. At Auto Claims Assist, our foundation is driven by the highest quality of customer service.

We are BMW Car Specialists in the Accident Management market, providing BMW Accident Support and Management for drivers who were not at fault.

If you have the misfortune of being involved in an accident with your BMW, there are a few things you should keep in mind:

First and foremost, safety is the most important concern.
Make sure that everyone involved is safe and out of harm’s way before attempting to move or assess the damage to the vehicles. Once everyone is accounted for, you can begin to assess the damage to your vehicle.
We have created an extensive guide on what to do in a car accident here.

We manage everything on your behalf, ensuring that the claims process is as smooth and stress-free as possible.

Call us on 0330 128 1407

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BMW Accident Management with Auto Claims Assist

Auto Claims Assist is a complete, one-stop-shop, Accident Management Company. Our mission is to provide you with a hassle-free experience when involved in a non-fault accident.

As an Accident Management Company, our team manage every aspect of your claim. Starting from the initial road recovery and accident report to getting your BMW repaired and back on the road. We’re here to make the process as stress-free as possible for you.

Being in an accident is a very stressful time.

“How will I get to work next week?”
“Who is going to pay for the repair costs upfront?”
“Do I need to tell my insurance company?”
“How do I even start a non-fault accident claim?”

Luxury cars are expensive to maintain and repair. That’s why it’s important to have an accident management company like Auto Claims Assist that can help you through the process if you are involved in a non-fault accident. Here are some of the ways that we can help:

A replacement vehicle: We can provide you with a comparable vehicle (size and specification) if you are involved in a non-fault accident and will recover the cost from the third party’s insurer.
Covering upfront costs: As a credit hire company, Auto Claims Assist will cover all upfront costs associated with your claim. This includes your accident recovery, replacement vehicle, vehicle repairs, vehicle storage and claims management. We then recover all of these costs from the at-fault driver’s insurance policy.

Calling your insurance: Some people think you should call your own insurer first. If the accident wasn’t your fault, this isn’t the most beneficial step to take. Calling your insurance first will initiate a claim against your own policy, affecting your own insurance. You may have to pay your excess and lose your no claims bonus.

Starting a non-fault claim: To start a non-fault claim simply contact Auto Claims Assist and our team of experienced non-fault professionals will handle your claim efficiently, keeping you updated throughout the process.

If the accident wasn’t your fault, you’re entitled to receive all of the benefits provided by Accident Management Services.

Accident Management Services are at no cost to the non-fault driver and result in a much better experience.

This personal service can be extremely helpful in dealing with the often-complex details of a car crash:

Rated Excellent on Trustpilot
Assigned to your own expert, dedicated non-fault claims handler
You’ll avoid paying your insurance excess
Your no claims bonus will not be affected
You’ll receive a comparable replacement vehicle while yours is being repaired
24/7 Nationwide Recovery and Secure Storage
Independent, manufacturer-approved engineers
Access to a National Repair Network

BMW Recovery and BMW Roadside Assistance

If you are involved in a BMW Crash, the last thing you want is to be stranded on the roadside.

We have a dedicated 24/7 Accident Recovery team that can assist should you be in need of a BMW recovery service.

Taking the time to think things through is critical, and knowing what to do next is crucial. You must be completely sure that the accident wasn’t your fault in order to successfully complete a road traffic accident claim.

The first thing we do is get you and your car to a secure location following the vehicle accident.

Our Accident Recovery Staff will assist you in towing your car to safe place, while making sure that you and any passengers are looked after.

Your safety and your vehicle are our first priority.

Once you and your vehicle are out of harms way, we organise accident clean-up.

We’ll make sure that the site of the accident is cleared and that all components of your vehicle are recovered and stored for you.

After your BMW car crash, Auto Claims Assist provide secure vehicle storage facilities.

You don’t have to worry about the damaged vehicle being placed on your property, or anywhere else, causing further security risks and potential damages.

Our secure vehicle storage sites are utilised to keep and protect your automobile throughout the whole procedure.

A comparable replacement vehicle

Legally, If your vehicle is involved in an accident caused by another party you are entitled to a replacement vehicle.

The instant reaction that non-fault drivers have is to call their own insurance company after an accident.

However, If you go through your own insurance for your non-fault road traffic accident claim, you’ll likely end up with a low-spec courtesy car. Although, this courtesy car isn’t guaranteed for the full duration that you’re off the road and you may also not get it straight away.

Auto Claims Assist have a large fleet of high-spec vehicles, ensuring you are provided with a comparable vehicle to fit your requirements.

Unlike an insurer’s courtesy car, which may not be available right away, our service is focused on delivering your comparable vehicle from within 4 hours of the non-fault incident.

Approved BMW Repairs & BMW Body Shop

Every one of the 20,000 components that make up your BMW is the result of a tremendous amount of planning and expertise.

It’s incredibly important, after an accident, that the repair process is properly considered; especially when the car is deemed as luxury.

If the vehicle is still in warranty, using non-manufacturer-approved parts can void the warranty.
If the correct repair process is not adhered to, this could cause further complications in the future.
If inexperienced manufacturer engineers perform the repair, the vehicle may not produce the same output and quality that it previously did.

By using Genuine BMW Parts, you can be confident that your car will be restored to the same exacting criteria as it was originally designed.

When working with Auto Claims Assist, your expert non-fault accident claims handler will match the brand, spec and repair requirements with a BMW-approved body shop that supplies BMW-approved parts.

Whereas, going through your own insurance company will likely result in an attempt to save money with an insurer-approved repair. This results in a high potential for Non-Genuine Parts being used and Non-BMW trained technicians performing the repair.

It’s even been known for insurer-approved repair garages to use used parts during the repair to save money (This can depend on the insurance company and cover you taken out).

We manage everything on your behalf, ensuring that the claims process is as smooth and stress-free as possible.

Call us on 0330 128 1407

No caller wait time

Call me back Start my claim

Your Injuries After An BMW Accident

After a collision, it’s critical to have your injuries examined; even if you think everything is fine, it’s essential to get them looked at.

There are a number of different injuries that can occur in a road traffic accident, but some are more common than others. Here are the most common injuries that can occur in a non-fault road traffic accident:

Whiplash is one of the most common injuries that can occur in a road traffic accident. Whiplash is caused by the sudden movement of the head and neck, and can result in pain and stiffness in the neck and shoulders.
Head injuries can range from minor cuts and bruises to more serious concussions or brain damage.
Back injuries can range from minor sprains and strains to more serious disc damage or even paralysis.
Broken bones are also fairly common in road traffic accidents, particularly in high-speed collisions.

Insurance companies are notoriously difficult to deal with and can be known to try and lowball you on your personal injury settlement offer.

Auto Claims Assist do not administer personal injury claims in-house. Instead, we work with a panel of expert personal injury solicitors. They will begin and manage your non-fault accident injury claim from start to finish on a no win, no fee basis.

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