Have you hit an unattended car? If you were at fault for the accident, we cannot help you make a claim, but we can give you advice on the situation. There are a few procedures you need to follow after a car crash while parked to ensure the situation is handled correctly.
What to do if they stopped after hitting your car.
If the third party that crashed into your car stopped, you should collect
the following information from them:
- Phone number
- Insurance information
- Registration plate
Keep all of this information safe, as you will need it if you want to make a non fault claim.
Auto Claims Assist provides a complete accident solution, known as Accident Management, if you have been involved in an accident that was not your fault. At no cost to you, we help with:
- Recovering your vehicle at the accident scene (if needed).
- Opening your non fault accident claim against the other driver’s policy.
- Organise your Car Accident Repair.
- Provide a comparable replacement vehicle while yours is off the road (if needed).
- Get you back on the road with as little disruption to your life as possible.
Check for notes.
If your car was hit and you were not present, by law the at fault party is obligated to leave a note with their contact details. This should include their name, address, registration plate and an explanation of what happened.
Check for CCTV.
Checking for CCTV footage can be a great way to try and track down the responsible party.
Here are a few tips on how to go about checking for CCTV footage after your car has been damaged:
- Talk to your neighbours and see if they have any CCTV cameras on their property. Many people nowadays have security cameras for their own peace of mind, so it’s worth asking around.
- Look for any businesses in the area that might have CCTV cameras pointed towards the area. This could be anything from a corner shop to a garage.
Check for witnesses.
Witnesses can play a critical role in parked accidents.
If you have witnesses who can attest to what happened, this can be invaluable in helping your claim move forward smoothly.
Here are a few things to keep in mind about using witnesses to support your claim:
- Make sure you get contact information for any witnesses at the scene of the accident. This includes their name, phone number, and email address.
- Get a written statement from each witness detailing what they saw. This should include a detailed account of the events leading up to and including the accident.
Unfortunately, without sufficient evidence its very hard to file a claim against the at fault party.
If you can’t collect the correct evidence, the best thing you can do in this unfortunate situation is to contact your own insurance.
What to do if YOU hit a
Even if it’s just a small scrape, never just leave the scene of an accident. According to Section 170 of the Road Traffic Act, if you’re involved in an accident that causes injury or damage to another person, vehicle, property, or animal – you must stop or you are committing an offence.
What to do after you hit a parked car.
You will need to leave your name, address, and vehicle registration.
You need to report an accident to the police within 24 hours. Don’t call 999, as they only deal with emergencies. Instead dial 101, the non-emergency police number. (if the accident isn’t a serious emergency)
If you fail to tell the police about the accident within 24 hours, you may incur a fine, points on your licence, or a disqualification from driving.
Contact your insurance provider
If you were at fault for the accident, and the damage is major, you should contact your insurance company.
They will help you through the process and talk you through your claim options.
How to make a claim for a car damaged while parked.
For us to help with a parked car accident claim, you must have the correct evidence & information to prove exactly what happened.
You will be assigned your own dedicated claims handler, this personal service can be extremely helpful in dealing with the often-stressful process of a car crash.
Some people think that the first thing they need to do after a non-fault accident is to contact their own insurance company.
In light of this, we have created a comparison between calling an accident management company vs your insurance company here here after a non-fault accident.
Using your own insurer could leave you worse off if the accident wasn’t your fault.
By contacting Auto Claims Assist first, you'll be entitled to a much better experience and at no cost to you:
Rated EXCELLENT on Trustpilot
Award-Winning and FCA Regulated.
Your no claims bonus won't be affected
Receive a comparable replacement vehicle.
Dedicated claims handler.
Avoid paying your insurance excess.
24/7 Nationwide recovery & storage.
Manufacturer-approved engineers and Access to a national repair network.
Alternatively, you can fill out this form here and one of our New Claims Team will provide a call back to discuss the circumstances with you: