Step 1 of 7

Have you been involved in a road traffic accident?

Yes, I've had an accidentNo, I haven't had an accident

Unfortunately, if you have not had a road traffic accident, we cannot start a road traffic accident claim. If you would like to contact us for anything else, you can speak to our team on 0330 128 1407 or fill out our contact form here.

Step 2 of 7

Was the accident your fault?

No, it was not my faultYes, it was my faultI'm not sure at this point

Unfortunately, as an Accident Management Company, we are unable to deal with fault claims. If the road traffic accident was your fault, we won't be able to provide our services for your road traffic accident claim. If you would like to discuss your accident, you can call our team on 0330 128 1407 or fill out our contact form here.

Step 3 of 7

Is your vehicle drivable?

If you are not sure if your vehicle is safe to drive, we recommend that you avoid driving it.

Yes, I can safely driveNo, my vehicle is not safeI am not sure

Step 4 of 7

Will you require a replacement vehicle while yours is off the road?

YesNoI am not sure

Step 5 of 7

Were you physically injured in the accident?

Yes, I was injuredNo, I was not injuredI am not sure at this point

Step 6 of 7

Have you contacted your own insurer or any other organisation about this accident already?

No, you are the first contactYes, I have contacted my insurerYes, I have contacted another accident organisation

Step 7 of 7

You are eligible to start a non-fault claim.

Based on what you’ve told us, we’d be pleased to handle your claim.

Next steps: A quick chat with our new claims team to answer your questions and confirm the accident details.

Please provide your contact details below and we will be in touch within one business hour (or first thing the next working day for out-of-hours requests).

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Road traffic accident