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How we help after an accident

Our accident management services Claims management 24/7 Accident roadside recovery Comparable vehicle replacement Approved Vehicle repair Personal injury claims

The benefits of our service

The benefits of our services No excess to pay Unaffected no claims bonus Manufacturer-approved parts Dedicated claims handler

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Start your non-fault claim with Auto Claims Assist after a non-fault accident. We handle everything for you, at no cost to you.

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You've just had a non-fault accident

First steps after an accident What details do I exchange Evidence to collect at the scene Who recovers my car at the roadside How to check if a car is insured View all 'Just had an accident' resource

Common questions

Will this affect my insurance? How do I prove it wasn't my fault? Do I need to call the police? What if it was a minor accident?

We're here for you

Get FREE advice after an accident

Call us on 0330 128 1407

Our UK based team is here 7 days a week

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Understanding non-fault claims

What is a non-fault claim The non-fault claim process Claiming against the other driver View all 'Non-fault Claims' resource

Common questions

Do I need to pay my excess? Will my insurance be affected? Will I lose my no claims bonus? Will my insurance go up? What if my car is written off?
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Call 0330 128 1407

We can answer any questions you have and explain your rights after a non-fault driver. We can also start your claim over the phone.

Start my claim online

You can start your claim online by submitting the details to our New Claims team. We'll then be in touch to discuss your next steps.

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Understanding Accident Management

What is accident management Accident management VS your insurer View all 'Accident management' resource

Industry standards

The CHO The GTA Understanding Credit Hire

Start your non-fault claim

We are a leading accident management company, trusted by thousands of non-fault drivers.

If you have any questions or are ready to start your claim, call us on 0330 128 1407

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Who we are

About Auto Claims Assist Meet the team Careers

Our commitment

CHO member GTA member Rated 'Excellent' on Trustpilot Our charitable work

Get in touch

Speak to our team if you have any questions or would like to start a non-fault claim with us.

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Resources

Just had an accident Understanding non-fault claims Everything accident management During your non-fault claim Driving advice and tips Insights

Popular resources

Do I have to pay my excess if I’m not at fault? Will my insurance go up after non-fault accident? Do I lose my no claims bonus if I’m not at fault? What to do after a car accident What to do when someone hits your parked car Who is at fault in a rear end accident? Who is at fault in a side impact accident?
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      Author: Tyler Lally

      Dedicated Handler Dedicated Handler Dedicated Handler
      Had a non-fault accident?

      Speak to us first. We'll handle everything.

      Call us on 0330 128 1407
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      Atkin Street, Worsley, Manchester, England, M28 3DG

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      • Accident management services
      • Claims management
      • Credit Hire
      • Replacement vehicle
      • Accident recovery
      • Car accident repair
      • Personal injury claims

      • About us
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      • Our repair network
      • Our claim process
      • Contact us
      • Review us on Trustpilot
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      • Had an accident
      • Non-fault claims
      • Accident management
      • Driving advice & tips
      • Industry insights

      • Road traffic accident claims
      • What to do after an accident
      • Side impact collisions
      • Someone hit my parked car
      • Car accident reversing
      • Car park accident
      • If you are rear ended
      • Motorway accident

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      ⓒ Auto Claims Assist Ltd (ACA) 2025

      Auto Claims Assist is a Claims Management Company that is authorised and regulated by the Financial Conduct Authority (FCA) under Firm Reference Number 830899. Our FCA-regulated activity is limited to the referral of clients to our panel of personal injury solicitors. All other services we provide — including vehicle replacement, repair management, and roadside recovery — are not regulated by the FCA.