Shardane Monaghan
Total Loss Manager
Shardane Monaghan joined Auto Claims Assist in 2023.
Her background is in motor claims, with extensive experience gained at Esure across a range of roles, including first notification of loss, existing claims handling, and total loss cases. This gave her a strong understanding of liability, vehicle valuations, and regulated claims decision-making.
Her work involved close collaboration with clients, engineers, and third parties, particularly around vehicle damage assessments and total loss outcomes, experience that continues to inform her approach today.
At Auto Claims Assist, Shardane works as Total Loss Manager, overseeing the monitoring function and coordinating workloads to ensure cases are progressed proactively. She supports her team in securing liability for clients and leads on more complex liability arguments and pre-accident valuation disputes, helping ensure claims move forward with the right outcomes.
For her, strong results come from consistency, teamwork, and keeping cases moving in the right direction.
