Ian Budsworth | Managing Director | Auto Claims Assist

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    Ian Budsworth

    Managing Director

    Ian Budsworth joined Auto Claims Assist as Managing Director in 2025.

    He brings experience spanning over three decades, having worked in the claims and insurance industry since the mid-1990s. His career has covered both defendant and claimant perspectives, giving him a rounded understanding of how claims operate commercially, operationally, and in practice.

    Ian’s extensive background includes senior roles at Direct Line, Churchill, Glaisyers Solicitors, Odyssey Accident Management, and ACG.

    Alongside his operational roles, Ian has also worked with The Credit Hire Organisation (CHO), supporting best practice, regulatory awareness, and collaboration across the sector. His involvement has evolved over time and now includes his current position on the CHO Supervisory Board.

    At Auto Claims Assist, Ian is responsible for the overall performance of the business. He brings together strategy, operations, and delivery across all teams, with a focus on sustainable growth, strong operational foundations, and a consistently high standard of service for clients.

    Ian Budsworth - Managing Director

    More about Ian

    Industry experience:

    30 Years

    The 'best bit':

    Two things, seeing the reviews from clients around the service they have experienced and seeing how the team are growing and learning all the time.

    Outside of work, they enjoy:

    Spending time with family and coaching/playing grassroots football.

    Fun fact:

    Ian sits on the supervisory board of The CHO and has three decades of experience that shaped modern industry standards.