Your trusted credit hire company
After a non-fault accident, the process of arranging a replacement vehicle and handling a claim can be complex and stressful.
As specialist credit hire providers, we simplify the entire process. We deliver a like-for-like vehicle and manage the claim on your behalf, all at no cost to you.
Speak to a specialist claims advisor:
Trusted by 40,000+ non-fault drivers for 16+ years
What is credit hire?
Credit hire is a specialist service for drivers who have been in a non-fault accident. It provides you with a like-for-like replacement vehicle without any cost to you, as the hire charges are recovered directly from the at-fault driver's insurer.
As a full accident management company, we take this a step further by also handling your entire vehicle claim for you.
How our process works
Our start-to-finish service handle every detail of your non-fault claim. From the scene of the accident to getting you back on the road. Here is how our service works for you:
Roadside recovery (if required)
If your vehicle isn't drivable, our first priority is your safety. We’ll recover you and your vehicle from the roadside. We will also arrange for the secure storage of your vehicle while the claim is processed.
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Complete claims management
From your first call, we assign you a dedicated claims handler. Our team of non-fault specialists then manages your claim from start-to-finish, handling all communications and negotiations.
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Like-for-like replacement vehicle
You will not be left without suitable transport. We provide you with a like-for-like replacement vehicle—similar in size and spec to your own—and you can use it for the full duration your car is off the road.
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BSI accredited repair / total loss settlement
Our trusted, BSI accredited repair network will repair your vehicle to the highest standards, using manufacturer-approved parts and paints. If your vehicle is written off, we will work to ensure you receive a fair settlement figure.
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All costs are covered by the at-fault driver's insurer
There is no cost to you for any part of our service. We claim all costs for the recovery, storage, replacement vehicle, and repairs directly from the third-party insurer.
Personal injury support
If you or your passengers have been injured in the accident, our partnered personal injury solicitors can provide expert assistance to help you claim the compensation you are entitled to.
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Understanding your options to claim
The path you choose to make your claim can have a significant impact on the outcome. See how the options compare in our table below.
| Benefits | Your insurer | Auto Claims Assist | Third Party Insurer |
|---|---|---|---|
| Fight for your liability | |||
| Dedicated claims handler | |||
| Like-for-like replacement vehicle | |||
| Manufacturer approved parts | |||
| Fair write-off valuation | |||
| No excess to pay | |||
| Unaffected no claims bonus |
Speak to a specialist claims advisor
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