Open Today 8 am - 8 pm
Menu
Close
Our services
Our start-to-finish accident service
We provide a start-to-finish service that manages every detail on your behalf after a non-fault accident, so you don’t have to.
There is a cost, but you do not pay it.
There is no cost to you for our service. All costs are covered by the other driver’s insurance company.
What is included
Here is what our service consists of:
We Fully Manage Your Claim
We manage your entire non-fault claim on your behalf.
24/7 Accident Roadside Recovery
If you’re still at the roadside, we recover you and your vehicle immediately.
Like-for-like Replacement Vehicle
While your car is off the road, we provide you a like-for-like replacement to use for the full duration.
Vehicle Accident Repairs
Our BSI Kitemark Accredited Repair Network repairs your vehicle.
Write-Off Settlements
We fight to make sure you get a fair payout for your vehicle if it’s written off.
Personal Injury Claims
Our panel of specialist injury solicitors help you claim the compensation you deserve.
Advice & Resource categories
Browse our Advice and helpful resource by category.
Most popular resource
Some of our most popular Advice and Resources:
Still have a question?
Our team will be happy to advise on any questions or concerns you may have.
Call us 0330 128 1407
About us
About Auto Claims Assist
Established in 2009, we’re an award-winning accident management company that handles everything on your behalf after a non-fault accident, at no cost to you.
Meet the team
Get to know the UK-based experts who’ll manage your non-fault claim from start to finish.
What is accident management?
Understand what accident management is and how it gets you back on the road.
Discover our process
See the simple step-by-step process we take you through, from your first call to claim concluded.
Careers at Auto Claims Assist
Interested in joining the team? Explore current vacancies and life at Auto Claims Assist.
Our commitment
Member of The CHO
We’re a member of the Credit Hire Organisation, upholding the highest industry standards.
Member of The GTA
We work to the General Terms of Agreement for fair, transparent claims handling.
Read our Trustpilot reviews
See why thousands of non-fault drivers rate our service ‘Excellent’ on Trustpilot.
Read our Google reviews
Read real feedback from drivers we’ve helped after a non-fault accident.
Our charitable work
Discover the causes and communities we support beyond accident management.
General enquiries
Have a general enquiry? Get in touch and our team will be happy to help.
Recoveries Negotiator
Bio coming soon.
