Our Services

Vehicle Replacement

We will provide you with a like for like replacement vehicle (size and specification) should you be involved in a non-fault accident.

Vehicle Recovery & Repair

If your vehicle is classed as un-roadworthy following a non-fault accident, Auto Claims Assist will arrange immediate recovery and storage of your vehicle at one of our secured premises.

Personal Injury

If you are involved in a non-fault road traffic accident and suffer personal injury, you may be entitled to claim compensation for your injuries and any loss of earnings.

Free Independent Advice

A road traffic accident can be a stressful experience for all involved, our friendly and experienced team are on hand to provide their support and informative advice throughout the claims process.

About us


Different from the rest


Auto Claims Assist are specialists in accident management recovery. We pride ourselves on our professional and reliable approach, gaining trust from both clients and our extended network of partners. With no hidden costs and minimal disruption to you, Auto Claims Assist will act on your behalf throughout the whole claims process, getting you back on the road as soon as possible.

Our dedicated claims advisers specialise in road traffic accidents and will deal with your claim quickly and efficiently, thanks to not only their expertise in the industry, but our long standing relationships with our repairers, insurance companies and solicitors.

Customer satisfaction is at the heart of everything that we do. We understand that accidents can be stressful and our goal is to minimise the impact this has on your daily life, providing you with full support throughout the process and ensuring any problem you face as a result of the accident is resolved to your complete satisfaction.

Speak to a member of our experienced team today…

Get in Touch


In this day and age one rarely comes across a company whose service to its clients goes above and beyond what one normally expect. I was recommended to Auto Claims Assist by one of their former clients after a non-fault accident and initially I was somewhat sceptical. But, my fears were quickly allayed by the efficient way in which the company dealt with every aspect of my claim against the at-fault party. From start to finish the whole experience appeared seamless and I cannot recommend their service highly enough and I shall be spreading the word to by circle of friends and business acquaintances.

Jeremy Maynard

Our experience of using Auto Claims Assist has been fantastic. The staff are professional, knowledgeable and friendly. Most importantly they are prompt in delivering the service of providing hire vehicles to our client’s. We have found their geographical coverage and range of vehicles to be excellent. They come highly recommended.

Watermans Solicitors

As a Personal Injury Solicitor I’m always on the look out for service providers such as hire companies and medical agencies to ensure I am able to provide the best possible service to my clients. A friend recommended Auto Claims Assist. My first impression of them after the initial meeting was that they are very much focused on customer service. Having utilised their services I have been very impressed. Their service level, knowledge and the willingness to go the extra mile makes them stand out. I would have no hesitation in recommending them to my fellow peers.

Raja Khan

I was very happy with the great service I received from Lisa and her team at Auto Claims Assist. Lisa kept me fully updated throughout the claims process and I was very happy with the end result. I would certainly use Auto Claims Assist again and would highly recommend them to my family and friends.



We can instruct one of our panel Solicitors to act on your behalf in the recovery of all losses following your non-fault accident.
No, the choice of the repairer remains yours.
You will probably have to pay your excess amount before repairs are carried out and could wait months before you can reclaim it. Both insurance companies must accept that you are completely blameless for you to receive the whole amount back. What's more, your premiums could be affected and you might lose your no-claims bonus.