Please note: We do not cold call. If you've had a cold call, click here for more information.

Loading hours...

Call us

Menu

Welcome to Auto Claims Assist

We take care of everything after a non-fault accident

Start-to-finish accident management:

Manage your claim > Provide a comparable vehicle to use > Organise accredited repairs > Negotiate fair settlements > Claim all costs back from the other driver’s insurer - So there’s no cost to you.

A trusted, award-winning accident management company - Independent to insurers and on your side after an accident that wasn’t your fault.

We prioritise your best interests. We fight for your rights.

We protect your insurance. We minimise disruption to your life.

Call us on
0330 128 1407 Start my claim now

Benefits of our service

Why Auto Claims Assist is the Best Choice After a Non-Fault Accident

A comparable replacement vehicle

We provide a replacement vehicle that’s comparable to your own, from as soon as the same day of your accident, so you aren’t left without.

Our replacement vehicles >

Handled for you, from start-to-finish

We manage every aspect of your non-fault accident – from recovering you at the roadside to making the claim, to dealing with insurers and arranging repairs.

Accident management services >

No cost to you

There’s nothing for you to pay. The costs for our services – vehicle recovery, replacement vehicle, accredited repairs, and more – are covered by the at-fault driver’s insurer.

Your Insurance Remains Unaffected

We deal directly with the at-fault driver's insurer, so your own insurance policy stays unaffected. No risk to your no-claims bonus. No insurance premium increase.

Our claims process

Experience a Hassle-Free Claims Process with Auto Claims Assist

STAGE 1

Contact us after your accident. We take down the accident details, assign you a dedicated handler, and start your claim right away.

Contact our team today >

STAGE 2

We handle all aspects of your claim and provide you with our accident management services, keeping you informed throughout the process.

From dealing with the at-fault driver’s insurer to arranging vehicle recovery, repairs, and a replacement vehicle. You stay informed while we manage everything for you.

The step-by-step process >

STAGE 3

All costs covered by the at-fault driver's insurer, and you're back to normality.

Don't claim with your insurer after a non-fault accident – here's why:

After a non-fault accident, your first instinct might be to contact your own insurer. But if you do, they will likely begin a claim against your own policy, which could put your no-claims bonus at risk, involve paying an excess, or even increase your premiums. Insurance companies are not designed to specialise in non-fault claims; their primary function is to sell insurance and handle claims made against their own policies.

Accident Management VS Insurer

Our services

Non-fault drivers are entitled to services that minimise the impact of the accident?

Being involved in a non-fault accident can be stressful and disruptive. That’s why, as a non-fault driver, you’re entitled to services designed to reduce the inconvenience, avoid unnecessary costs, and keep you moving. Through our services, we take care of every detail, from start to finish, so you can focus on what matters most.

Vehicle Recovery

Specialist accident recovery and scene management at the roadside.

Visit service page >

Claims Management

Professional handling of your non-fault claim, every step of the way.

Visit service page >

Comparable Replacement

A vehicle of the same size and specification, provided throughout.

Visit service page >

Accident Repair

Quality repairs with manufacturer-approved parts.

Visit service page >

Personal Injury

Claim compensation for injuries after your accident.

Visit service page >

Learn more about our accident management services.

Who we are

We help thousands of people every year after non-fault accidents

“Excellent assistance at the roadside. Very kind, caring and knowledgable. If I ever had an accident again, Auto Claims Assist would be my first call.”

15+

Years of expertise

1,000+

36,000+

Successful cases

After non-fault-accidents

We're rated 'Excellent' on Trustpilot

Recognised leaders

A reputation built on trust and excellence

Dedicated to protecting your rights and recognised by the industry

Rated Excellent by our customers

Avoid paying your insurance excess

Protected no claims bonus

Dedicated claims handler

24/7 National accident recovery

Comparable replacement vehicle

Working in line with The CHO and The GTA.

To promote trust, transparency and uphold industry standards, we follow the standards set by both the Credit Hire Organisation (CHO) and the General Terms of Agreement (GTA) for credit hire services.

The Credit Hire Organisation (CHO) ↗ The General Terms Of Agreement (GTA) ↗

Independent, Trusted and Award-winning

We are:

Independent to insurers

On your side

Dedicated to delivering an award-winning, exceptional customer experience.

You can feel confident knowing that your claim is being handled professionally by experts.

Nationwide Accident Management

We’re a UK leading Accident Management Company founded in 2009, helping thousands of people, throughout the country, every year after non-fault accidents. Our team of accident experts have over 15+ years of experience in the complexities of Accident Management and Credit Hire.

15+ years in accident claims management

Request
a call back

Request a callback from our New Claims Team to discuss your non-fault accident. Alternatively, call 0330 128 1407 and speak to us now. We’re here to help, guide and support you after a non-fault accident.

One of our team will give you a call

We take care of everything after a non-fault accident

Why Auto Claims Assist is the Best Choice After a Non-Fault Accident

A comparable replacement vehicle

Handled for you, from start-to-finish

No cost to you

Your Insurance Remains Unaffected

Experience a Hassle-Free Claims Process with Auto Claims Assist

Don't claim with your insurer after a non-fault accident – here's why:

Non-fault drivers are entitled to services that minimise the impact of the accident?

Vehicle Recovery

Claims Management

Comparable Replacement

Accident Repair

Personal Injury

We help thousands of people every year after non-fault accidents

We're rated 'Excellent' on Trustpilot

Dedicated to protecting your rights and recognised by the industry

Rated Excellent by our customers

Avoid paying your insurance excess

Protected no claims bonus

Dedicated claims handler

24/7 National accident recovery

Comparable replacement vehicle

Working in line with The CHO and The GTA.

Independent, Trusted and Award-winning

Nationwide Accident Management

Request a call back

Request
a call back