Welcome to Auto Claims Assist
We take care of everything after a non-fault accident
Start-to-finish accident management:
Manage your claim > Provide a comparable vehicle to use > Organise accredited repairs > Negotiate fair settlements > Claim all costs back from the other driver’s insurer - So there’s no cost to you.
A trusted, award-winning accident management company - Independent to insurers and on your side after an accident that wasn’t your fault.
We prioritise your best interests. We fight for your rights.
We protect your insurance. We minimise disruption to your life.
Benefits of our service
Why Auto Claims Assist is the Best Choice After a Non-Fault Accident
No cost to you
There’s nothing for you to pay. The costs for our services – vehicle recovery, replacement vehicle, accredited repairs, and more – are covered by the at-fault driver’s insurer.
Your Insurance Remains Unaffected
We deal directly with the at-fault driver's insurer, so your own insurance policy stays unaffected. No risk to your no-claims bonus. No insurance premium increase.
Experience a Hassle-Free Claims Process with Auto Claims Assist
STAGE 3
All costs covered by the at-fault driver's insurer, and you're back to normality.
Don't claim with your insurer after a non-fault accident – here's why:
After a non-fault accident, your first instinct might be to contact your own insurer. But if you do, they will likely begin a claim against your own policy, which could put your no-claims bonus at risk, involve paying an excess, or even increase your premiums. Insurance companies are not designed to specialise in non-fault claims; their primary function is to sell insurance and handle claims made against their own policies.
Non-fault drivers are entitled to services that minimise the impact of the accident?
Being involved in a non-fault accident can be stressful and disruptive. That’s why, as a non-fault driver, you’re entitled to services designed to reduce the inconvenience, avoid unnecessary costs, and keep you moving. Through our services, we take care of every detail, from start to finish, so you can focus on what matters most.
Who we are
We help thousands of people every year after non-fault accidents
“Excellent assistance at the roadside. Very kind, caring and knowledgable. If I ever had an accident again, Auto Claims Assist would be my first call.”
15+
Years of expertise
1,000+
36,000+
Successful cases
After non-fault-accidents
We're rated 'Excellent' on Trustpilot
A reputation built on trust and excellence
Dedicated to protecting your rights and recognised by the industry
Rated Excellent by our customers
Avoid paying your insurance excess
Protected no claims bonus
Dedicated claims handler
24/7 National accident recovery
Comparable replacement vehicle
Working in line with The CHO and The GTA.
To promote trust, transparency and uphold industry standards, we follow the standards set by both the Credit Hire Organisation (CHO) and the General Terms of Agreement (GTA) for credit hire services.
Independent, Trusted and Award-winning
We are:
Independent to insurers
On your side
Dedicated to delivering an award-winning, exceptional customer experience.
You can feel confident knowing that your claim is being handled professionally by experts.
Nationwide Accident Management
We’re a UK leading Accident Management Company founded in 2009, helping thousands of people, throughout the country, every year after non-fault accidents. Our team of accident experts have over 15+ years of experience in the complexities of Accident Management and Credit Hire.
Request
a call back
Request a callback from our New Claims Team to discuss your non-fault accident. Alternatively, call 0330 128 1407 and speak to us now. We’re here to help, guide and support you after a non-fault accident.
One of our team will give you a call