The good news is that you don’t have to use your own insurance company when an accident isn’t your fault; we will handle the whole claims process for you. This enables you to remain stress-free during the process.
We can recover and store your vehicle at a secure location, provide you with a like-for-like replacement vehicle and facilitate repairs, or negotiate a loss settlement on your behalf.
In addition, we can help recover compensation for any injury sustained, loss of earnings and any out of pocket expenses.
Although many insurance companies and repairers offer “replacement vehicles”, these are invariably small, “no frills” vehicles at the lower end of the price range.
We, however, commit to supplying you with a vehicle of a similar size and standard to your own, which in the majority of cases will be less than twelve months old.
The recovery, storage and repair of your damaged vehicle are integral parts of our service. Our staff will liaise directly with you, the customer, to ensure these arrangements are made to your convenience.
Repairs will take place locally to you at one of our approved repairers
We are not limited in the range of replacement vehicles we can offer. Clients whose vehicles may be classed as “prestige” can therefore expect to receive a similarly prestigious vehicle whilst their own is repaired.
Equally, clients who require a commercial vehicle will also be given a suitable replacement.
It’s incredibly unlucky to be involved in any accident, but when it’s one that isn’t your fault, it can be challenging to handle. Being able to think clearly for what you need to do next is essential, and that’s not always easy. If you know you will be making a non-fault accident claim so that you can claim compensation for your injuries, you have to be 100% sure that the accident was not your fault.
Here’s how you can do that:
- Make a note of all the vehicles involved in the accident, including the driver details, number plate and their driving licence number – if possible. Take photos on your phone so that you have the details exact and you can also take pictures of the scene, too, assuming you are able to do so.
- Speak to anyone who may have witnessed the accident and get their details so that they can attest to the fact that you were not at fault.
- Head to the hospital so that your injuries can be adequately treated and documented officially. You could need that information later on in the claims process. Some injuries are superficial at first glance but have long-term effects, and the hospital can consider this and note it down if that’s the case.
These are only a few of the things that you can do immediately after an accident to prove your innocence in a non-fault accident. Any information that you can gather immediately after the accident will go a long way to ensuring that your claim is backed up at a later date. It isn’t always easy to get the information that you need, but it’s going to go a long way to helping you in the long run.