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Accident management services

If you have been involved in a road traffic accident in the last three years and it wasn’t your fault; we can help.

We can recover and store your vehicle at a secured location, provide you with a like for like replacement vehicle and facilitate repairs/negotiate a loss settlement on your behalf.

In addition, we can help recover compensation for any injury sustained, loss of earnings and any out of pocket expenses.

We do all this at no cost to you.

Vehicle Replacement

We provide you with a like for like vehicle (size and specification) should you be involved in a non fault accident.

You are legally entitled to a replacement vehicle if your own is involved in an accident caused by another party and is unroadworthy as a result of that accident.

We make sure that all of our non fault customers get a replacement vehicle that is a similar size and specification as their own.

We are able to supply a complete range of vehicles from a standard to upper prestige vehicle, as well as a full range of commercial vehicles.

You will get to keep the replacement vehicle until your own has been repaired or, if it cannot be repaired, until you have received your settlement cheque for the pre-accident value of your vehicle.

Although many insurance companies offer replacement vehicles, these are invariably small, no-frills vehicles at the lower end of the price range.

All vehicles are delivered to either your home, work or other place of convenience at a time that suits you.

Vehicle Recovery and Repair

If your vehicle is confirmed as un-roadworthy following a non fault accident, Auto Claims Assist will arrange immediate recovery and storage of your vehicle at one of our secured premises, we will then instruct an independent engineer to provide a detailed report of your damaged vehicle.

If your vehicle is deemed repairable following the independent engineers report, we will arrange for all repairs to be carried out at one of our approved body shops ensuring that your dedicated claims handler has complete control.

Personal Injury

If you are involved in a non fault road traffic accident and suffer personal injury, you may be entitled to claim compensation for your injuries and loss of earnings.

Auto Claims Assist can provide immediate legal representation and rehabilitation support, we have an excellent panel of solicitors that will handle your personal injury claim with the professionalism and compassion required.

Free Independent Advice

A road traffic accident can be a stressful experience for all involved. Our friendly and experienced team are on hand to provide full support and informative advice throughout the whole process.

Auto Claims Assist offer a unique service, managing all areas of your claim in-house, enabling complete control for both yourself and your dedicated claims handler.

We will protect your interests, delivering the highest level of service and support.