Unfortunately we only deal with non-fault claims. Should you be at fault, we recommend you contact your own insurance company.
No (subject to criteria), Auto Claims Assist may advise that it is possible to claim directly from the other persons insurer.
No, the choice of repairer remains yours.
You will probably have to pay your excess before repairs are carried out and could wait months before you can reclaim it. The process can be quite long-winded as both sides insurance companies must accept that you are completely blameless for you to receive full compensation. What’s more, your insurance premiums could be affected and/or you may lose your No Claims Bonus.
They will try to reduce their loss so may provide you with a replacement vehicle which is inferior to your own. Also, any repair work may not uphold the same standard as our own.
We can instruct one of our panel of Solicitors to act on your behalf.
Yes, we have a comprehensive fleet of hire vehicles, suitable to your needs.
Yes, we can act on your/your company’s behalf along with any passengers.
We complete a free no obligation claims review before acceptance and provided you are the innocent party, then our service is free.